Welcome to Teach Step's Data Tracking Policy. Your privacy is essential, and we’re committed to being transparent about how we collect, use, and protect your information. This document explains our data tracking methods, user control options, supplementary terms, and how we collaborate with external providers to enhance your educational experience. Please read it carefully to understand your rights and our practices.
At Teach Step, data tracking technologies enable us to provide a seamless educational experience tailored to your needs. These tools help us understand how users interact with our platform, personalize learning journeys, and improve overall functionality. Here, we’ll delve into the reasons behind our tracking methods and how they positively impact your experience.
Tracking technologies, such as cookies, pixels, and local storage, are small files or codes stored on your device when you use our platform. These tools allow us to remember your preferences, monitor activity, and deliver personalized content. While most of these technologies are stored locally on your device, some may transmit data to our servers for further analysis—always in line with strict privacy standards.
Certain tracking tools are indispensable for running our platform effectively. For example, these may ensure that login sessions remain active, prevent unauthorized access, or maintain the stability of our educational tools. Without these, core functionalities like accessing your learning dashboard or saving progress in a course wouldn’t work properly.
We use analytics tools to collect data about platform usage, such as the most popular courses, average time spent on activities, and user engagement rates. By analyzing these metrics, we can identify areas for improvement and create new features to better support your learning goals. For instance, if a quiz consistently shows low success rates, we may revisit its content to enhance clarity and accessibility.
Functional technologies help us adapt the platform to your preferences. For example, they allow us to remember your preferred language or display settings, ensuring that you don’t have to reconfigure them each time you visit. They also enable features like progress tracking, so you can pick up right where you left off in a course.
Our tracking tools support content personalization to make your learning journey more relevant. For example, if you’re focused on math, our system may suggest additional math-related courses or resources. Such recommendations are based on your activity and preferences, ensuring that your learning experience remains engaging and effective.
These technologies work together to create a cohesive ecosystem. For instance, functional cookies ensure the platform operates smoothly while analytics tools monitor its performance. Together, they enable us to deliver an educational experience that is not only reliable but also tailored to each user's unique needs.
We believe in empowering you to make informed decisions about your data. This section outlines how you can manage your preferences, control tracking technologies, and maintain a balance between privacy and functionality.
You have the right to control how your data is collected and used. This includes the ability to disable certain tracking technologies, request access to your information, and withdraw consent at any time. These rights align with global privacy frameworks, ensuring you have full control over your personal data.
Most web browsers allow you to manage cookies and other tracking technologies. For example, in Chrome, you can navigate to “Settings” > “Privacy and Security” > “Cookies and Other Site Data” to block or delete cookies. Similarly, Firefox users can access “Options” > “Privacy & Security” to customize cookie preferences. Consult your browser’s help section for specific instructions.
We provide an easy-to-use consent mechanism to manage your tracking preferences. When you first visit our platform, you’ll see a banner allowing you to accept or customize tracking options. You can revisit these settings at any time by accessing the “Privacy Settings” section in your account dashboard.
Disabling certain tracking technologies may affect your experience. For instance, turning off functional cookies might require you to log in repeatedly or prevent progress tracking in courses. While you’re welcome to adjust settings, we recommend retaining essential tools for an optimized learning experience.
Several third-party tools, such as ad blockers or privacy extensions, can help you manage tracking technologies across multiple websites. For example, tools like Privacy Badger or Ghostery can block trackers comprehensively. However, keep in mind that these may interfere with some platform functionalities.
Finding the right balance between privacy and platform functionality is crucial. We encourage you to explore your preferences and consult our guidelines to make adjustments that suit your needs without compromising your learning experience.
In addition to our primary practices, we aim to provide transparency about how we process and protect your data through this section.
We retain your data only as long as necessary to provide our services or comply with legal obligations. For example, account-related information is stored while your account is active and deleted upon request or inactivity after a specified period.
To safeguard your data, Teach Step employs advanced security measures such as encryption, secure servers, and regular vulnerability assessments. These practices ensure that your information remains protected from unauthorized access or breaches.
We collect only the data necessary to provide our services. For instance, we may ask for your email to create an account or gather activity logs solely to enhance your experience. Redundant data collection is strictly avoided.
Our practices comply with global regulations, including the GDPR and COPPA, ensuring that your rights are respected. For example, we provide parental consent mechanisms for users under the age of 13, as required by law.
While some processes involve automation, such as personalized course recommendations, these decisions are designed to enhance your experience. You have the right to request human oversight for any automated decision-making that significantly impacts you.
Teach Step collaborates with external providers to enhance functionality and user experience. Here’s an overview of how we work with these partners.
Our partners include analytics providers, payment processors, and content delivery networks. These organizations help us improve performance, process transactions, and deliver educational content efficiently.
External providers may collect data such as IP addresses, device information, and transaction details. For example, a payment processor will require billing information to complete transactions securely.
Partner-collected data is used to enhance your experience. For instance, analytics providers help us understand user trends, while payment processors enable secure transactions. All data usage aligns with our privacy commitments.
You have the ability to opt out of certain partner data collection. For example, you can disable analytics tracking via our privacy settings or request data deletion directly from the provider, where applicable.
We implement strict safeguards when sharing data with partners, including contractual agreements and secure transfer protocols. These measures ensure that your information remains protected and used only for outlined purposes.
We regularly review and update this policy to reflect changes in our practices or legal requirements. Updates occur at least annually or in response to significant platform changes.
When changes are made, we notify users through prominent banners, email updates, or account notifications. You can review the latest version in the “Privacy Policy” section of our website.
Changes take effect immediately unless otherwise stated. For significant updates, we provide a grace period to review and accept the revised terms.